Do Not Sell or Share My Personal Information

California law requires a business that collects personal information to tell California residents whether it sells or shares that information, and to give them a way to stop it. This notice answers that question for this dealership.

The short answer: we do not sell personal information, and we do not share it for cross-context behavioral advertising. This notice states that formally, explains what we do instead, and gives you a way to submit a request even though we have nothing to opt you out of.

This notice supplements our Privacy Notice, which describes the categories of personal information we collect, including battery test data, charging logs and telematics from the electric and plug-in hybrid vehicles we sell and service.

It applies to this website and to our dealership, which is located in Orange County, Florida, and which serves customers in many states, including California.

Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, a sale is not limited to an exchange of personal information for money. It includes disclosing personal information to another business for monetary or other valuable consideration.

Sharing has a separate and narrower meaning. It refers to disclosing personal information to a third party for cross-context behavioral advertising, meaning advertising that is targeted based on your activity across businesses, websites and applications over time.

Both definitions are broad, so a business that monetizes customer lists, runs advertising pixels, or lets an advertising network observe its visitors may be selling or sharing even when no money changes hands.

Neither definition covers a disclosure that is necessary to perform a service you asked for, to a processor that is contractually bound to use the information only for that purpose, or to a party acting at your direction.

We do not sell personal information, and we have not sold personal information in the preceding twelve months.

We do not share personal information for cross-context behavioral advertising, and we have not done so in the preceding twelve months.

We do not run advertising networks, advertising pixels or remarketing tags on this website, and we do not allow a third party to build an advertising profile of a visitor from this site.

We do not sell or share the personal information of a consumer we know to be younger than sixteen, and we do not knowingly collect personal information from a child under sixteen at all.

The analytics described in our Cookies Notice reports on pages in aggregate. It is not used to target advertising anywhere, and it is not disclosed to an advertising network.

We collect and use the categories below for the business purposes described in our Privacy Notice. Because we do not sell or share, none of these categories is sold or shared.

Identifiers and contact details: name, postal address, email address, telephone number, and vehicle identifiers such as a VIN.

Commercial information: vehicles purchased, considered, traded in or serviced, and the terms of a transaction.

Financial information: payment method, payoff and lien details, and title information needed to complete a sale.

Sensitive personal information used only to perform the service you asked for: a driver licence number for a test drive or a delivery, and, where a lender or a registration requirement makes it necessary, a Social Security number or an equivalent identifier.

Internet or network activity: server logs recording the internet protocol address, the page requested, the time and the browser type.

Geolocation at the level of the address you give us, and, from a vehicle you buy or service, charging events reported by the vehicle.

Vehicle condition data: battery state of health, per-module deviation, capacity against original rating, charging logs, telematics such as state of charge and mileage, and diagnostic records.

Inferences drawn from the above, used to serve you and to prepare a battery report, a charging plan or an appraisal.

We use personal information to answer your enquiry, sell or service a vehicle, run and explain a battery test, plan a home charging installation, refer you to lenders, appraise a trade-in, arrange delivery or export, complete title and registration work, honor warranty coverage, prevent fraud, and meet our legal obligations.

We disclose personal information only to parties who need it for one of those purposes, and only to the extent the purpose requires. Those parties include transporters, licensed electricians, title and registration agents, payment processors, reconditioning and inspection vendors, our accountant and insurer, and our software providers.

A lender receives your credit application directly from you, not through this website. We do not transmit a credit application, a consumer report or a credit score to anyone on your behalf. A manufacturer receives vehicle identification and diagnostic data where a warranty claim, a recall or a software campaign requires it.

We also disclose information where a law, a court order, a subpoena or a regulator requires it, where a title or odometer dispute must be resolved, or where disclosure is needed to prevent serious harm or fraud.

We do not use or disclose sensitive personal information for any purpose other than performing the service you requested, protecting security, and complying with law. We do not infer characteristics about you from it.

Service providers and contractors. These are businesses that process information on our behalf under a written agreement that limits them to the purpose we specify. They are not permitted to sell your information or to use it for their own advertising.

Lenders, finance companies and insurers. Where you ask us to arrange financing or coverage, we refer you, and you deal with them directly. They give you their own privacy notice.

Manufacturers and their authorised networks. Where a warranty claim, a recall, a diagnostic campaign or a connected service is involved, so that the work can be completed.

Transporters, exporters, electricians and title agents. So that a vehicle can be delivered, exported, charged or registered.

Government agencies and parties to a legal proceeding. Where the law, a title requirement or a valid legal process requires disclosure.

A successor entity. If the dealership is sold, merged or reorganised, records may transfer as business assets, subject to this notice or to a notice at least as protective.

We do not disclose personal information to a data broker, to an advertising network, or to any party for its own marketing.

If you are a California resident, you have the right to know the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties to whom we disclose it.

You have the right to request access to your personal information, to obtain a copy of it in a portable and readily usable format, to request correction of information that is inaccurate, and to request deletion, subject to exceptions such as a legal retention obligation or a completed transaction that we must document.

You have the right to limit the use and disclosure of sensitive personal information to the purposes permitted by law, and the right to opt out of sale or sharing. We do not sell or share, so there is nothing to opt out of, but you may submit the request and we will record it.

You have the right not to receive discriminatory treatment for exercising any of these rights. We will not deny you goods or services, charge you a different price, or provide a lower quality of service because you made a request.

We do not offer a financial incentive or a price difference in exchange for personal information, and we do not operate a loyalty program that depends on it.

To make a request, telephone us or email us using the contact details in the panel below. You may also write to the postal address shown there and address the letter to the privacy contact.

This website has no request form, no portal and no account, so there is nothing to submit online and no confirmation queue to wait in. A request made by telephone, by email or by post is handled the same way, and a person reads every one.

Please tell us what you want: to know, to access, to correct, to delete, to limit the use of sensitive personal information, or to opt out of sale or sharing. If you want a copy of specific records, describe them, such as the battery test report for a vehicle you bought from us.

For a deletion request, tell us every name, address, email address and telephone number you may have used with us, and the vehicles involved. That helps us find all of the records, including a battery report filed under a vehicle identification number rather than your name.

Do not send a Social Security number, a driver licence image, a bank account number or a password by email. If we need to see an identity document to verify a request, we will tell you how to provide it securely.

We must confirm that a request comes from the person the information is about, or from someone legally entitled to act for that person, so that we do not disclose your records to a stranger.

For a request to know or to access, we will ask for information that matches what we already hold, such as the telephone number or email address we have on file and a detail from a transaction. For an electronic copy of specific records, we may ask for confirmation from a contact channel we already have for you.

For a request to delete or to correct, we generally require a higher degree of certainty that the requester is the consumer, because an unauthorized deletion or correction can damage a title or warranty record.

We do not require you to create an account to make a request, because no account exists on this site. We do not charge a fee to process a request unless a request is manifestly unfounded or excessive, and if we ever did, we would tell you why first.

If we cannot verify a request, we will tell you what we need rather than simply refusing. If you are acting under a power of attorney or as a legal representative, tell us, and we will explain what documentation we need.

You may use an authorized agent to submit a request on your behalf. An agent may be a person or a business registered with the California Secretary of State for that purpose.

We may require written permission signed by you that authorizes the agent to act for you, and we may require you to verify your own identity directly with us or to confirm that you gave the agent permission.

We may deny a request from an agent who cannot demonstrate authority to act for you. If we do, we will tell you and the agent why, and we will explain what would establish the authority.

If you are making a request on behalf of another person, do not send that person identity documents by unencrypted email. Ask us for a secure way to provide them.

We acknowledge every request and respond substantively within the period the law allows, which for a California request is generally forty-five days from the day we receive it, with a possible extension where a request is complex or where we have received many requests from you.

A request for deletion or for correction may take longer where it touches a title, a warranty claim, a lender record or a tax record that we are required to keep. In that case we will tell you which records we cannot remove and why.

Any disclosure we make in response to an access request will cover the twelve-month period preceding the request, and beyond that where the law requires or where we can readily do it.

We provide the response in the manner you ask for where we can, including by email or on paper. If we cannot fulfill part of a request, we will explain the reason rather than leaving you to guess.

California law requires businesses that sell or share personal information to honor an opt-out preference signal sent by a browser or an extension, such as a global privacy control, without requiring you to create an account.

We honor those signals. We also do not sell and do not share personal information, so a signal changes nothing about our practice, but we treat it as a valid request and we record it.

Because there is no advertising network on this site and no sale of personal information, there is no downstream party for us to notify. If our practice ever changed, we would update this notice before the change took effect, and a signal would then stop the new practice for you.

If you believe we have not honored an opt-out signal, tell us by telephone, email or post using the details below, and we will investigate and respond.

This notice addresses California law because that is where the sale and sharing question arises by statute. Our handling of personal information is also subject to other law that applies to a Florida motor vehicle dealer, including the Florida Information Protection Act of 2014 for security breaches and the Florida Deceptive and Unfair Trade Practices Act, which prohibits deceptive statements about what a business does with information.

We may update this notice when our practice changes or when the law changes. The date at the top of the page changes with it, and a material change, such as a decision to begin sharing information for advertising, would be described plainly before it took effect.

Nothing in this notice limits a right you hold under the California Consumer Privacy Act, the California Privacy Rights Act, or any other law that applies to you.

To ask a question about this notice, or about how we handle personal information in general, email or call us using the contact details in the panel below, or write to the postal address shown there.